Wigglebottom Farm

Internet Privacy Policy

Early Years Entertainment Limited (EYE)

EYE respect your privacy and we are committed to protecting it. In order to use some of our service you may be required to give us private details of yourself or your relations. Such services may include purchases, newsletters, competitions, message boards and other personalised services.

When you enter such details in the fields requested you enable EYE to provide the services you are requesting. Any and all information you pass to EYE will be treated with the strictest confidence and will be gathered and stored under the term of the law. Each one of the services that you request is delivered by gathering the least possible information.

Within this document you find out about our on-line procedures for collecting personal information. EYE fundamentally believe in, and is fully committed to, complying with the Children's Online Privacy Policy Act of 1998. We will keep the information you entrust to us safe and secure. (We are registered under the http://www.dataprotection.gov.uk). (Reg No. PZ9023096)

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How do we collect information?

Use of Cookies

Whenever you visit http://www.wigglebottomfarm.co.uk or http://www.eyelimited.com , the pages you see, along with something called a "cookie", are downloaded to your computer. Most, if not all, web sites do this because cookies allow the web site publisher to do useful things like find out whether the computer (and probably its user) has visited the site before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

Any information that is supplied by cookies can help us to provide you with a better service and assists us to analyse the profile of visitors to our websites.

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What is a cookie?

A cookie is small piece of information stored on your computer. None of our cookies contain any personal identifying information, but they do enable us to provide features such as personalisation. Most internet browsers automatically accept cookies, but you can usually change your browser so it will not accept them.

Cookies in themselves do not identify the individual user; they only identify the computer used. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. If you set the browser to not accepting cookies, it will result in certain personalised services not being provided to the users on that computer.

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Information actively provided by our Users

If you supply any personal information to us we have a legal obligation to you in the way we deal with that information. We must collect the information fairly (details on why we require information will be requested on the actual web pages); we must let you know how we will use it; and we must tell you in advance if we decide to pass the information on to anyone else, although we will not do this. We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met, or, in the case of a personalised service when you no longer wish to continue your registration as a personalised user or a soon as you request to have your information deleted. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

For example:

• Competitions: We may occasionally offers online competitions. To participate, you or your child is asked to provide his or her name and email address and if the child is under 13, a parental email address is required. All the information given is securely maintained and used only for the purposes of conducting the competition. Once the competition is finished, the personal information collected is deleted UNLESS the user has opted to receive more information from us and in the case of users under 13, parental consent has been obtained.
  
• Consumer Services: We provide consumers with the opportunity to email us with their queries or comments. We have an online ‘contact us’ form available here (here=link to form) for that purpose. The information that is collected allows us to identify, at a glance, the nature of the query. The information is strictly for internal use only UNLESS the user has opted to receive more information from us and in the case of users under 13, parental consent has been obtained.
  
• E-mail Newsletter: If you are over the age of 13, some of our pages may offer you the option of registering to receive email newsletters or updates in the future by providing your email address. By visiting our websites you are able to UNSUBSCRIBE from this service at any time.

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Use of Information

As we release more products there will be more opportunities to enhance the services provided to you. From time to time we may send you details of other Wigglebottom Farm or Early Years Entertainment Limited products and services that may be of interest to you. Please note that any information you provide to us will only be used by us and will never be supplied to third parties without first obtaining your consent unless we are obliged by law to disclose information.

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Users under 13 years of age

Children can surf any of our websites and view content without any personally identifiable information being collected. However, in some areas it is necessary to collect personally identifiable information from children to allow participation in an activity (like entering a contest).

We believes it is good policy not to collect more personally identifiable information from children 13 and younger than is necessary for them to participate in our online activities. In addition, be aware that all sites that are targeted to children 13 and younger are prohibited by law from collecting more information than is needed to participate in the on-line activity

The only personally identifiable information we collect from children is his/her first name, parent's e-mail address, and child's birth date and their favourite Wigglebottom Farm character. We collect birth date to validate a visitor’s age and to send a birthday greeting. Prior to obtaining any additional information we will obtain the permission of the child’s parent or guardian.

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Access to Personal Information

You have the right to request a copy of the personal information we hold about you or your child.

Additionally, you may request that your information or the information of your child be corrected to address any inaccuracies found or to be deleted, with the express understanding that no further collection or use of the information is permitted by us. If you wish to have your child's personal information deleted from our website and/or stop our website from collecting or using you child's personal information, please contact us by email at  web subscriptions (at) eyelimited . com or by mail in the UK to Early Years Entertainment Limited, Millennium House, 30 Junction Road, Sheffield, S11 8XB and please be sure to specify you child’s name and the action you would us to take with respect to any information we may hold.

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Credit Cards

Using credit cards on the web is as safe as giving your credit card details over the phone. All our partners and commerce technologies use secure systems and take the security of financial data very seriously.

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Our Company Details & Address

Head Office:
Early Years Entertainment Limited
Millennium House
30 Junction Road
Sheffield
S11 8XB

Tel/Fax: 0114 266 3468
Email:  contact (at) eyelimited . com

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How to find and control your cookies

If you're using Netscape 6.0: On your Task Bar, click:

1. Edit, then
2. Preferences
3. Click on Advanced
4. Click on Cookies

If you're using Internet Explorer 5.0 or 5.5:

1. Choose Tools,
2. then Internet Options
3. Click the Security tab
4. Click on Custom Level

Scroll down to the sixth option to see how cookies are handled by IE5 and change to Accept, Disable or Prompt for action as appropriate

If you're using Internet Explorer 4.0:

1. Choose View, then
2. Internet Options
3. Click the Advanced tab
4. Scroll down to the yellow exclamation icon under Security and choose one of the three options to regulate your use of cookies

In Internet Explorer 3.0: You can View, Options, Advanced, then click on the button that says Warn before Accepting Cookies.

If you're using Netscape Communicator 4.0: On your Task Bar, click:

1. Edit, then
2. Preferences
3. Click on Advanced
4. Set your options in the box that says Cookies

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How do you know which of the sites you've visited use cookies?

If you're using Netscape 6.0: On your Task Bar, click:

1. Edit, then
2. Preferences
3. Click on Advanced
4. Click on Cookies
5. Click the View Cookies button

If you're using Internet Explorer 5.0:

1. Choose Tools, then
2. Internet Options
3. Click the General tab
4. Click Settings
5. View Files

If you're using Internet Explorer 4.0: On your Task Bar, click

1. View, then
2. Internet Options
3. Under the tab General (the default tab) click
4. SettingsView Files

Internet Explorer 3.0: On your Task Bar, click:

1. View
2. Options
3. Advanced
4. View Files

Netscape Communicator 4.0:

Netscape bundles all cookies into one file on your hard drive. You'll need to find the file, which it calls Cookie.txt on Windows machines.

How to see your cookie code:

Just click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

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